77jlcom Privacy Policy

1 Introduction

Welcome to 77jlcom. We take the privacy and security of our players' personal data very seriously. This Privacy Policy describes how 77jlcom ("we", "us", "our", or "the Platform") collects, uses, stores, discloses, and protects information about you when you access or use the 77jlcom online gaming platform at 77jlcom.org.

This policy applies to all registered account holders, visitors to the platform, and any person who interacts with 77jlcom's services — whether through the website, live chat, email correspondence, or any other channel. By creating a 77jlcom account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

The 77jlcom platform is designed specifically for the Philippine market and is intended for use by English-speaking Filipino players aged 21 years and older. 21+ Our data handling practices are shaped by our obligations to players in the Philippines and are consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

2 Data Controller

For the purposes of this Privacy Policy, 77jlcom acts as the data controller in respect of the personal information it collects from users of the Platform. As data controller, 77jlcom determines the purposes for which personal data is collected and the manner in which it is processed.

If you have any questions about how 77jlcom handles your personal data, or if you wish to exercise any of the rights described in this policy, you may contact our Data Protection Officer through the contact details provided in Section 15 of this document. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.

3 Data We Collect

77jlcom collects several categories of personal data in order to operate the Platform and provide services to registered players. The specific data we collect depends on how you interact with the Platform.

We do not collect or store sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where voluntarily provided in a responsible gaming context (for example, if a player discloses a gambling-related health concern when requesting self-exclusion).

4 How We Collect Your Data

77jlcom collects personal data through the following means:

• Direct registration: Information you provide when you create a 77jlcom account, including your name, date of birth, email, and payment details.
• Identity verification: Documents you submit during the KYC (Know Your Customer) process, including government-issued IDs and proof of address.
• Platform activity: Data generated automatically as you use the Platform — including games you play, bets you place, session timestamps, and in-platform navigation behavior.
• Payment processing: Transaction data generated when you deposit or withdraw funds via GCash, PayMaya, BPI, BDO, or Metrobank. Note that full payment credentials are processed directly by those providers and are not stored on 77jlcom servers.
• Customer support interactions: Information shared via live chat, email correspondence, or any other support channel.
• Cookies and automated technologies: Technical data collected automatically when you access the Platform, as described in Section 10.
• Third-party verification providers: Identity and age verification data returned to us by third-party KYC service providers we engage to assist with compliance obligations.

5 How We Use Your Data

77jlcom uses the personal data we collect for clearly defined purposes only. We do not use your data for purposes that are incompatible with those stated at the time of collection without first notifying you and obtaining any required consent.

• Account management: To create, maintain, verify, and administer your 77jlcom player account throughout the duration of your relationship with us.
• Service delivery: To provide you with access to all 77jlcom gaming services, including JILI slots, live casino, sports betting, bingo, e-sabong, and fishing games.
• Financial transactions: To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method and to maintain accurate transaction records.
• Regulatory compliance: To fulfill our obligations under Philippine law, including age verification, anti-money laundering (AML) requirements, and responding to lawful requests from regulatory authorities such as PAGCOR.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security incidents.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behavior, apply player-requested limits, and administer self-exclusion arrangements.
• Platform improvement: To analyze aggregate usage data and improve the quality, performance, and features of the 77jlcom platform over time.
• Customer support: To respond to your inquiries, resolve disputes, and assist with any account-related issues you raise through our support channels.
• Promotional communications: To send you bonus offers, promotional updates, and platform news where you have not opted out of marketing communications. You may unsubscribe from marketing emails at any time.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 77jlcom relies on the following legal bases to process your personal information:

• Contractual necessity: Processing required to enter into or perform our contract with you — including operating your account, processing transactions, and delivering gaming services.
• Legal obligation: Processing necessary to comply with applicable Philippine law, including PAGCOR regulatory requirements, AML obligations, and tax reporting duties.
• Legitimate interests: Processing carried out for 77jlcom's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, and responsible gaming monitoring.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — in particular for marketing communications and for any processing of sensitive personal information related to responsible gaming disclosures.

7 Data Sharing & Disclosure

77jlcom does not sell your personal data to third parties. We may share your information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• Payment service providers: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum data necessary to process your deposit and withdrawal transactions. Each payment provider operates under its own privacy policy and security standards.
• KYC and identity verification providers: Third-party identity verification services engaged by 77jlcom to assist with age verification and document authentication during the KYC process.
• IT and platform infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf and are bound by data processing agreements with 77jlcom.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), law enforcement agencies, and courts of competent jurisdiction — when required by law or pursuant to a valid legal order.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by 77jlcom in the course of our ordinary business operations, subject to professional confidentiality obligations.

Any third party that receives personal data from 77jlcom is required to maintain appropriate security standards, use the data only for the specified purpose, and comply with all applicable data protection obligations.

8 Data Retention

77jlcom retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status, plus a minimum of five (5) years after account closure to satisfy AML record-keeping requirements.
• KYC verification documents: Retained for a minimum of five (5) years from the date of submission, in accordance with Philippine AML legislation.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• Customer support records: Retained for three (3) years from the date of the last interaction, or longer if related to an ongoing dispute or legal proceeding.
• Marketing preferences: Retained until you withdraw consent or request deletion, whichever occurs first.

When personal data is no longer required, it will be securely deleted or anonymized so that it can no longer be associated with you as an individual. Anonymized aggregate data may be retained indefinitely for analytical purposes.

9 Security Measures

77jlcom implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the 77jlcom platform.
• Encryption of sensitive data at rest, including stored identity documents and financial records.
• Role-based access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the platform infrastructure.
• Multi-factor authentication options for player account access.
• Continuous monitoring of platform activity for anomalous patterns that may indicate a security breach or unauthorized access attempt.
• Staff training on data protection obligations and secure data handling procedures.

While 77jlcom takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your rights and freedoms, 77jlcom will notify affected players and the National Privacy Commission (NPC) in accordance with applicable breach notification requirements under Philippine law.

10 Cookies & Tracking Technologies

77jlcom uses cookies and similar technologies — including local storage and session tokens — to operate the platform, maintain your login session, and collect aggregate analytics data about how the Platform is used. Here is a summary of the types of cookies we use:

• Essential cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help us detect fraudulent access. These cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate the Platform — such as which pages are most visited and how long sessions last. This data helps us improve the 77jlcom experience. No personally identifiable information is included in analytics data.
• Preference cookies: Used to remember your language preference, display settings, and other platform customizations between sessions.

77jlcom does not use third-party advertising cookies or cross-site tracking technologies that would allow external advertisers to profile you across websites you visit outside the 77jlcom platform. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use certain platform features.

11 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77jlcom:

• Right to be informed: You have the right to know what personal data 77jlcom collects about you and how it is processed. This Privacy Policy is our primary mechanism for fulfilling this obligation.
• Right of access: You may request a copy of the personal data we hold about you at any time. We will respond to access requests within thirty (30) days.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your 77jlcom account settings, or contact support for other corrections.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Note that certain retention obligations — including AML and regulatory record-keeping requirements — may prevent full deletion of some data categories.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing, we will stop processing your data for that purpose immediately.
• Right to data portability: Where technically feasible and legally applicable, you may request that personal data you have provided to 77jlcom be transferred to another service provider in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: If you believe that 77jlcom has processed your personal data in violation of applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact us using the details in Section 15. We may request proof of your identity before processing any rights request to ensure we are responding to the correct individual.

12 Minors & Age Verification

The 77jlcom platform is strictly intended for persons who are 21 years of age or older. 21+ This minimum age requirement applies to all players in the Philippines and is consistent with applicable PAGCOR regulations governing online casino-style gaming.

77jlcom does not knowingly collect personal data from individuals under the age of 21. During the registration process, we require all users to confirm their age and we conduct identity and age verification as part of the KYC process. Where we identify or have reason to believe that a registered account belongs to a person under 21, we will immediately suspend the account, conduct a review, and if confirmed, close the account and forfeit any associated balances in accordance with our Terms and Conditions.

If a parent or guardian believes that a minor has registered on the 77jlcom platform or has accessed our services, we urge them to contact us immediately via live chat or at the email address listed in Section 15. We take underage access extremely seriously and will act on all reports promptly.

13 International Data Transfers

77jlcom is a platform focused on the Philippine market. While our primary data infrastructure is designed to serve Philippine players, some of our third-party service providers — including cloud hosting, cybersecurity, and identity verification partners — may process data outside of the Philippines.

Where personal data is transferred to service providers operating in other jurisdictions, 77jlcom ensures that appropriate safeguards are in place to protect your data to a standard that is at least equivalent to the protections provided under the Philippine Data Privacy Act of 2012. These safeguards may include contractual data processing agreements that impose binding data protection obligations on the recipient.

We do not transfer personal data to countries that do not offer an adequate level of data protection without first implementing appropriate protective measures and, where required, obtaining your consent.

14 Changes to This Privacy Policy

77jlcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features and services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top of the document.

For material changes — those that significantly affect how we collect, use, or share your personal data — 77jlcom will endeavor to provide advance notice via your registered email address or an in-platform notification before the changes take effect. Your continued use of the 77jlcom platform after a revised Privacy Policy is published constitutes your acceptance of the updated terms.

We recommend reviewing this page periodically to stay informed about how 77jlcom handles your personal data. If you do not agree with any change to this Privacy Policy, you should cease using the Platform and may request account closure by contacting support.

15 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or 77jlcom's data handling practices — including requests to exercise your data rights under the Philippine Data Privacy Act — please get in touch with our support team. We are available 24 hours a day, 7 days a week, in both English and Tagalog.

• Live Chat: Available directly on the 77jlcom platform — fastest response, typically under 5 minutes (PHT).
• Email: support at 77jlcom.org (plain text — not a clickable link)

For concerns specifically related to responsible gaming, self-exclusion, or problem gambling support, please also visit our Responsible Gaming page for additional resources and self-assessment tools.

If you are unsatisfied with our response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Philippine Data Privacy Act of 2012.